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Data protection policy

Purpose of the processing of personal data

This privacy policy establishes how personal data will be managed on this website. It is essential that you read and accept it before continuing to browse.

The website located on the guadaluxe.com site is owned by Electrip Cruceros por el Guadalquivir SL whose company name is Calle redes 7, 2 A, 41002, Seville, CIF: B90011917.

This website, guadaluxe.com, is committed to the privacy of contact and customer data and guarantees best practices in the use of personal data.

Electrip Cruceros por el Guadalquivir SL opposes the sending of unsolicited emails (spam) and makes every effort to prevent the misuse of email.

Users of this site are also informed that under no circumstances will user data obtained through this portal be shared, nor will user data be transferred to third parties unless they have been previously informed and have their express authorization.

The platform may contain links to third-party websites. If so, we are in no way responsible for the data protection practices or the content of such websites. Therefore, you should carefully read the privacy policies of each website before accepting their terms and conditions and proceeding to use them.

Sending and Registering Personal Data

Submitting personal data is mandatory to contact and conduct business with Electrip Cruceros por el Guadalquivir SL. Furthermore, failure to provide the requested personal data or failure to accept this data protection policy will prevent us from processing requests submitted to this portal.

The cases in which this website requires personal data are:

  • To make inquiries through the contact form.
  • To request any of the services and/or products we offer.
  • To make reservations for the services and/or products we offer

Personal information will be used as follows:

  1. To promote guadaluxe.com services: For example, if the User leaves their personal information on one of the contact forms, Electrip Cruceros por el Guadalquivir SL may use that data to send them information about its services if requested.
  2. For customer service and to provide follow-up services.
  3. To establish communication with users.
  4. In each case, as a User, you will have full rights over your personal data and its use, and you may exercise them at any time.
  5. Under no circumstances will we share your data with third parties without first informing you and requesting your consent.

Services offered by third parties on this website

To provide services strictly necessary for the development of our activity, we share data with the following providers under their corresponding privacy conditions.

All third-party services are strictly necessary for the provision of our services and have been selected in compliance with the rights we retain on this website.

The following companies will have access to the personal information needed to perform their functions, but may not use it for any other purposes. Furthermore, they must treat personal information in accordance with this Privacy Notice and applicable data protection laws.

  • Hosting:   WEB EMPRESA EUROPA SL, Calle Almagro 11 6º 7º 1, 28010 Madrid, CIF: B65739856. Processes the data of users and web prescribers for the purpose of providing its hosting and email services for Guadaluxe.com. More information at https://www.webempresa.com
  • Reservations: TURITOP, SL, Calle Los Gonzales No. 1. San Isidro, Granadilla de Abona, 38611 Tenerife, Tax ID No. B76534759. Processes user data to provide reservations and payments for the services offered on Guadaluxe.com.

Analytics

The application we use to obtain browsing information, measure and analyze the audience is Google Analytics ( www.google.com/analytics ). Through this analytics, we obtain information related to the number of pages you have visited, the duration of your visit, the number of new users, the frequency and recurrence of visits, the speed of the site and the browser and operator or type of terminal from which the visit is made, etc. Under no circumstances do we use cookies to store private information about visitors. We use these statistics to improve our content and provide a better service to our visitors.

For more information about the third-party tool Google Analytics, see:

http://www.google.es/intl/es/analytics/privacyoverview.html

Personal data capture systems that this website collects

This website uses various systems to capture personal information, always requiring users’ prior consent to process their personal data for the purposes indicated.

As a User, you have the right to revoke your prior consent at any time.

Personal information capture systems used:

  • Contact forms: Contact forms for questions or concerns.
  • Reservation forms: Forms for requesting reservations for the services offered.

In all cases, the email address will be used to respond to inquiries and send the information the user requests through the website.

  • Cookies: When you register or browse this website, cookies are stored. You can consult the cookie policy at any time for more information on the use of cookies and how to disable them.

The User guarantees that the personal data provided through the various forms is true and is obligated to communicate any changes thereto. Likewise, the User guarantees that all information provided corresponds to their actual situation, is up-to-date, and is accurate. Furthermore, the User undertakes to keep their data updated at all times. They are solely responsible for any inaccuracy or falsity of the data provided and for any damages this may cause to Electrip Cruceros por el Guadalquivir SL, as the owner of the website guadaluxe.com, or to third parties due to the use of said data.

Retention time for your data

The personal data provided will be retained as long as the cessation of the activity is not requested.

Exercise of the rights of access, rectification, cancellation or opposition (ARCO)

Users may direct their communications and exercise their ARCO rights by following the formalities established by Organic Law 15/1999, of December 13, on the Protection of Personal Data and its Implementing Regulations.

You may exercise your rights of access, rectification, erasure, and objection by submitting a written and signed request containing the following information: name and surname, address for notifications, along with legally valid proof, such as a photocopy of your ID or equivalent, and the specific request. The written request should be sent to info@guadaluxe.com

Acceptance and consent

The User declares that he or she has been informed of the conditions regarding the Protection of Personal Data, and that he or she accepts and consents to the processing of such data by Electrip Cruceros por el Guadalquivir SL in the manner and for the purposes indicated in this Privacy Policy.

Changes to this privacy policy

Electrip Cruceros por el Guadalquivir SL reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, the Provider will announce the changes on this page with reasonable notice prior to their implementation.

Commercial emails

In accordance with the LSSICE (Spanish Social Security Institute), Electrip Cruceros por el Guadalquivir SL does not engage in spam practices and therefore does not send commercial emails that have not been previously requested or authorized by the User. Consequently, in each of the forms on the Website, the User has the option of giving their express consent to receive the commercial information requested.